Polat Erzurum Resort Hotel | Ski Hotels in Palandoken

The hotel is a little outside the city and very close to the ski resort. There is a very warm and friendly entrance lobby. The rooms are extremely comfortable and luxuriously furnished. It is highly preferable in terms of price performance and comfort. The food is delicious. It is capable of turning Erzurum's winter days into summer.

In terms of location, you can go from the hotel to the city center in 10-15 minutes. The rooms were clean and the breakfast service was sufficient. Thanks to our housekeeper brother, he was very attentive and helpful. Wifi reception quality varied from region to region. There was one at the entrance of room 215, but it didn't seem to be in the middle of the room. Overall we left satisfied.

We stayed in March 2022. The majority of the hotel has been renovated and the renovation continues. The renovated restaurant and rooms are great. The food was good in the past, and the same performance still continues. The only thing I don't like is that due to the pandemic, you order the food and they serve it from behind the glass. This is a practice that will change over time. The pool inside the hotel is of average size, I did not use the gym next to it, but it was incredibly large and comprehensive. Turkish bath, sauna and steam bath were very clean. The chair lift is quite adequate and the track was great since it was snowing when we went. There was live music at Mangal Cafe overlooking the track in the evenings and the musicians were very successful. I think the prices of both the hotel and the extras are reasonable after the recent price hikes. Hot chocolate and mulled wine at the cafe on the hill are also fine. Finally, if you want to eat something other than hotel food, Masif Restaurant makes wonderful cağ kebab, I don't like it very much because it is undercooked, but this one was just right. I advise.